24-Hour Crisis Hotline: 800-974-3359

Terms and Conditions

All payments are due upon receipt. If a payment is not received or payment method is declined, the donor/buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Refund/Return Policy
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Donor/buyer must take into account the description of the item before requesting a refund. If the item matches the description by Someplace Safe and the donor/buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.

Cancellation An item may be cancelled up until payment has been processed. Once payment has been processed, the donor/buyer is responsible for payment.

Complaints
Any complaints about items or sellers may be sent to our support team: admin.office@someplacesafe.info or (218) 739-3486. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.

Legalities Someplace Safe is not responsible for any health or safety concerns once the donor/buyer has received the item. If any harm is incurred from the items purchased by the buyer, Someplace Safe shares no responsibility. These terms and conditions are subject to change. PRIVCACY POLICY Thank you for visiting our web site. This privacy policy tells you how we use personal information collected.


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