Terms and Conditions
All payments are due upon receipt. If a payment is not received or payment method is declined, the donor/buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Donor/buyer must take into account the description of the item before requesting a refund. If the item matches the description by Someplace Safe and the donor/buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.
Cancellation An item may be cancelled up until payment has been processed. Once payment has been processed, the donor/buyer is responsible for payment.
Any complaints about items or sellers may be sent to our support team: firstname.lastname@example.org or (218) 739-3486. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.